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Businesses with an average rating of
4 stars or better see 12 times more sales
than those with an average star rating of 3.
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90% of consumers think reviews are more important
than any information provided by a salesperson
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97% of consumers
say customer reviews influence their purchase decision
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When it comes to restaurants,
78% of customers say they read online reviews
at least half the time before making a reservation
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The guy called me and said 'you weren't the cheapest by a long shot but we dug through all of your reviews and we decided we want you!'.
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