Gifts

Reward your best customers

Name: NiceJob Inc.
Rating: 4.9 (1620 reviews)

Gifted customers leave more reviews, refer their friends, and stay loyal longer. Automatically send real, physical gifts to new customers and loyal regulars with NiceJob.

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🎁A gift for you, Sarah

“Thanks for choosing Northside Electric,here’s a little treat on us!”

Gift redeemed Sarah picked a dozen cookies 🍪

Sarah Chen “Above and beyond — thank you!”

Referred 2 friends Sarah shared Northside Electric

82%

develop a more favorable view of a brand after a gift

92%

more likely to refer a brand after receiving a gift

more expensive to acquire a new customer than retain one

67%

more spent by repeat customers vs. new ones

Sources: customer-gifting & retention research · NiceJob platform data

How it works

4 steps to simplify client gifts

Step 1

Choose your campaign

Pick “Welcome new customers” to send a gift after a first job, or “Reward loyal customers” and set the number of visits or transactions that qualifies as loyal — you define the threshold.

Step 2

Choose your gift and message

Select a gift from the NiceJob catalog — cookies, snacks, coffee, tea, and more — and write a personalized message that goes out with it.

Step 3

NiceJob sends the gift automatically

When the trigger fires — a completed job in Jobber or a paid invoice in QuickBooks — NiceJob purchases and sends the gift on your behalf. Your card is charged when the customer receives their gift email.

Step 4

Track the impact

See gift redemptions and track how gifting affects your reviews, referrals, and customer retention over time.

Choose your campaign

Welcome new customersSend a gift after a first job

Reward loyal customersGift after a set number of visits

Loyalty threshold 2345 visits

Select a gift

Box of Cookies Mini (1 Choice) $10.00 USD tax +shipping incl. +$8 CDN residents

Candy Package Mini (1 Choice) $23.00 USD tax +shipping incl. +$8 CDN residents

See full gift catalogue

Gift message

Payment

VISA**** **** **** 4578

Next: Confirmation →

Sarah ChenOutlet installation · Jobber In progress Job done

NiceJob buys & sends the gift

Gift sent to SarahYou're charged when she receives it

Gift impact

Total spend$450.00

Total sent45

Amount redeemed$100.00

Total redeemed45

Reviews from gifts over time

Review conversion24.0%

Average review rating4.93

Positive review topics84.2%

Referral conversion4.2%

What's included

It's all here
Everything you need, nothing you don't.

Welcome new customersSend a gift automatically after a first job

Reward loyal customersGift regulars once they hit your threshold

Gift catalogCookies, snacks, coffee, tea, and more

Configurable loyalty thresholdYou define the visits or transactions that qualify

Personalized message with each giftYour words, sent alongside every treat

Automatic sending via Jobber or QuickBooksFires on a completed job or paid invoice

Gift redemption and performance trackingSee redemptions and impact over time

Available on NiceJob Pro — US & Canada onlySending to customers in the US or Canada

Frequently asked questions

What kind of gifts can I send?

NiceJob offers a catalog of real, physical gifts — cookies, snacks, coffee, tea, and more. You choose the gift when setting up your campaign. If you don't see something you'd like to offer, you can browse the full catalog from the setup page.

Will I suddenly get charged for hundreds of gifts when I turn this on?

No. Gift campaigns are not retroactive. If you turn on “Welcome new customers” today, only customers who complete their first job with you after that point will receive a gift — not anyone from your existing history. You're charged per gift, when the customer receives their gift email.

What if a customer doesn't redeem their gift?

NiceJob sends up to three reminder emails — at 24 hours, 72 hours, and 17 days after the original gift email. The gift link never expires, so customers can redeem it anytime. Note that Sugarwish is unable to offer refunds for unredeemed gifts.

Who can set up gift campaigns?

Currently only account owners can create and manage gift campaigns. If you'd like to set up gifting and you're not the account owner, reach out to whoever holds that role in your NiceJob account.

Is this available outside the US and Canada?

Not yet. Gifting is currently available for businesses based in the US or Canada, sending to customers also in the US or Canada. International gifting is on the roadmap.

Reward your best customers

4 steps to simplify client gifts

How it works

Choose your campaign

Choose your gift and message

NiceJob sends the gift automatically

Track the impact

It's all hereEverything you need, nothing you don't.

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Grow your business faster with NiceJob

It's all here
Everything you need, nothing you don't.