Get Repeats

Turn one job into many more

Name: NiceJob Inc.
Rating: 4.9 (1620 reviews)

NiceJob automatically sends perfectly timed rebooking reminders so past customers come back without you or your team having to chase anyone.

Start for free Book a demo

Dana Marsh Customer · HVAC

Hi Dana! It’s been 6 months since your HVAC tune-up 🔧 Ready to book your next visit?book.nicejob.co/comfortpro →

Yes please! Book me in 📅

Rebooked — HVAC tune-up

Repeat booking

+$240

Dana rebooked her HVAC tune-up · 4th visit

67%

more spent by repeat customers vs. new ones

38%

conversion rate on Repeats campaigns

$20k

additional monthly revenue generated by one NiceJob customer

60+

hours per month saved on manual follow-up

Sources: industry review research · NiceJob platform data

How it works

4 steps to more repeat bookings

Step 1

Connect your CRM

Link Jobber, ServiceTitan, Housecall Pro, or QuickBooks. NiceJob starts tracking each customer's last service date automatically.

Step 2

Set your timing

Choose when reminders go out — 6 months after an HVAC service, 12 months after a window cleaning. Set it once, then it runs forever.

Step 3

Reminders go out automatically

NiceJob sends a personalized SMS or email to each customer at exactly the right moment — no one on your team has to remember or send it.

Step 4

Track repeat revenue

The Repeat Revenue Dashboard shows how many bookings and how much revenue your campaign has generated — so you always know your ROI.

Connect your tools

Jobber Connect Connected

ServiceTitan Connect

Housecall Pro Connect

QuickBooks Connect

Now tracking last service date

Dana MarshHVAC tune-up · last service Mar 2024

Set your reminder timing

HVAC service 16 months

Window cleaning 112 months

Set once — runs forever Save✓ Saved

SMS Email

Renee Cole Customer · HVAC

Hi Renee! It’s been 6 months since your HVAC tune-up 🔧 Ready to book your next one?book.nicejob.co/comfortpro →

Delivered

Yes please! Book me in 📅

Rebooked — HVAC tune-up

Get repeats

So far, this campaign has increased your repeat service rate by 23%.

Repeat services 687 ▲ 4%vs previous

People exited 1456

Conversion rate 15.2%

Revenue from repeat services $45078% of total revenue ▲ 15%vs previous

By message

Message Sent Open Unsubscribe Repeat services Conversion

1. SMS18656%12%7315%

2. Email12345%2%1512%

3. SMS4334%3%49%

4. Email1278%6%318%

What's included

It's all here
Everything you need, nothing you don't.

Rebooking remindersAutomated SMS and email nudges to return

Smart triggersTimed to each customer's last service date

Custom timingSet the cadence per service type

Personalized messagesEvery reminder tailored to the customer

Repeat Revenue DashboardTrack the ROI of repeat business directly

One-tap rebookingBooking-link integration to rebook instantly

Frequently asked questions

Isn't this just the same as sending a newsletter?

Not at all. A newsletter goes to everyone at once. NiceJob's rebooking reminders are triggered individually — based on each customer's actual last service date — so every message arrives at the exact moment that person is most likely to need you again. That timing is what drives a 38% conversion rate. A generic blast can't do that.

What types of businesses benefit most from Get Repeats?

Any business with a natural re-service interval — HVAC maintenance, lawn care, pest control, house cleaning, window washing, gutter cleaning, chimney sweeping, pet grooming, veterinary clinics. If your customers should logically come back once or twice a year, Get Repeats makes sure they do.

Can I customize the timing for different service types?

Yes. You can set different timing rules for different customer segments — for example, reminding annual maintenance customers at 10 months, or seasonal customers at the start of each relevant season.

Is this considered spam?

No. Customers gave you their contact details as part of a service relationship, and a timely reminder about a service they'll likely need again is legitimate business communication under CAN-SPAM and TCPA guidelines.

How do I know if it's actually working?

NiceJob's Repeat Revenue Dashboard shows you exactly how many bookings and how much revenue your campaign has generated — so you can see the direct ROI without pulling reports manually.

Turn one job into many more

4 steps to more repeat bookings