How to Get More Reviews for Your Painting Business

You've just finished a flawless paint job. The customer is thrilled. You know they’d leave a great review if you asked—but then the next job starts, and the moment passes.

Sound familiar? You're not alone. Most painters struggle with asking for reviews consistently.

But here’s the thing: reviews are one of the most powerful ways to grow your painting business.

They build trust, boost your online visibility, and influence future customers before they even talk to you.

So, let’s get your review process on track and optimized—with a few easy tips and a little help from NiceJob review management software.

Why Reviews Matter (A Lot)

• 90% of customers read online reviews before choosing a local service
• Reviews help you rank higher on Google and Google Maps
• They act as free marketing—because happy customers do the selling for you

The more 5-star reviews you have, the more likely people are to trust you and book your services. It’s that simple.

This is where reputation marketing comes in.

Reputation marketing leverages your top customer reviews to draw in new clients. Highlighting 5-star feedback across your website, Google, and social media instantly builds credibility.

It’s a simple yet powerful way to increase inquiries, secure larger projects, and have satisfied customers promote your business effortlessly. (Plus, it’ll save you time and money on other marketing tactics, so it’s a win-win).

Now that you understand how important it is to get reviews for your business, we’re going to dive into how to actually get your customers to leave them.

5 Ways to Boost Your Reviews

1. Ask for Reviews (Every Time!)

A lot of painters are nervous to ask for reviews. But here's a secret: most happy customers are glad to help—you just need to remind them.

• Send a quick thank-you message after the job
  • Timing is everything when it comes to asking for customer reviews.
    
    
  • The best moment to send a review reminder is soon after you’ve delivered your service or completed a sale—while the experience is still fresh in your customer’s mind.

• • This increases the chances they’ll leave detailed, positive feedback because the details and satisfaction are top of mind.

• Include a direct link to your review page
  • If you want more reviews, make it as easy as possible for your customers.
    
    
  • Including a direct link to your review page removes friction—no one wants to hunt around to figure out where or how to leave feedback.
    
    
  • When customers can click and go straight to the review form, they’re far more likely to follow through.

• Make it easy (and mobile-friendly)
  • If leaving a review feels like a chore, most customers won’t bother—no matter how happy they are.
    
    
  • That’s why it’s crucial to make the review process simple, quick, and mobile-friendly.
    
    
  • Most people check their messages and emails on their phones, so if your review request isn’t optimized for mobile, you’re missing out on valuable feedback.
    
    

Let NiceJob do it for you.

NiceJob automatically sends friendly, personalized review requests after every completed job—so you never forget, and your customers never miss the chance to give you 5 stars.

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2. Ask at the Right Time 

Timing is everything. The best time to ask for a review is right after the final walk-through, when the customer is smiling and admiring your work.

Forming a well thought out script for yourself can be a great way of turning review requests into a comfortable habit.

For example: 

"Hey [Customer Name], I’m really glad we could help you out today! If you were happy with the service, would you mind leaving us a quick review? It only takes a minute, and it really helps other people find us. I’ll send you a text with a direct link so it’s super easy—just a couple of taps."

If you miss that initial moment, follow up by email or text within 24–48 hours.

Here’s an example:

Hi [Customer Name],

Thanks again for choosing [Your Business Name]! We loved working with you and hope you’re thrilled with the results.

If you have a moment, we’d really appreciate it if you could share your experience by leaving us a quick review. Your feedback helps others know what to expect—and it helps our small business grow!

[Insert Direct Review Link Here]

Thanks so much for your support!

– [Your Name/Team Name]
[Your Business Name]

NiceJob takes care of this timing for you—with automated review requests that go out at just the right moment, so that your happy customers don’t forget. No awkward conversations or missed opportunities.

3. Make It Part of Your Process

The easiest way to get more reviews is to build it into your workflow:

• Final step of every job = Ask for a review
  
  
• Train your crew to thank customers and mention the review
  
  • Your team is the face of your business—and their interactions with customers can make or break the chances of getting a great review. That’s why it’s essential to train your crew to thank customers sincerely and casually mention how much reviews help your business.
  
  
• Leave behind a business card or magnet with a QR code linked to your review page

Bonus tip: Add a sentence to your invoice or follow-up email like, “We’d love your feedback—leave us a quick review here!”

Or… just let NiceJob automate the entire process.

You’ll get more reviews without ever having to think about it. On average, our customers see 4x more reviews after they start working with us.

Start automating reviews with NiceJob.

Turn happy customers into powerful marketing—try NiceJob and start getting more reviews that win you more business!

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4. Showcase Reviews to Attract New Customers

Don’t let those glowing reviews sit on a shelf. Put them to work!

• Display them on your website
• Share them on Facebook and Instagram
• Add them to your Google Business Profile
• Include them in quotes and email signatures

With NiceJob, your best reviews are automatically showcased where they’ll get the most attention—turning trust into leads, and leads into bookings.

More visibility = more calls, more jobs, and more reviews.

5. Respond to Every Review (Even the Not-So-Great Ones)

Taking a minute to reply shows customers that you care. Thank them for their feedback, celebrate their satisfaction, and keep it professional if someone wasn’t 100% happy.

No business is perfect, and the occasional negative review is bound to happen—maybe a cleaner missed a room, or a paint job left streaks. What really matters is how you respond.

When you reply professionally and offer to make things right, it shows potential customers that you genuinely care about your work and your clients.

Public responses to reviews aren’t just about damage control—they’re opportunities to build trust and showcase your commitment to quality. Plus, they often highlight real areas for improvement, giving you valuable insights to strengthen your business from the inside out.

Handled the right way, a bad review can actually turn into one of your best marketing moments.

Pro tip: NiceJob helps you track and manage reviews across platforms so you can respond quickly and easily.

Ready to Get More 5-Star Reviews?

You’ve got the skills and your customers love your work. Now it’s time to turn that great experience and trust into powerful marketing—without extra effort.

With Nicejob:

• Get more reviews on autopilot
• Build trust and boost your online reputation
• Win more jobs—just by doing what you’re already doing

If reviews aren’t coming in as often as you’d like, don’t stress. With the right tools and a little consistency, you can turn every paint job into a 5-star marketing opportunity.

Let NiceJob handle the follow-ups—so you can keep doing what you do best: making homes look amazing.

Get more reviews. Build your reputation. Grow your business.

Boost your reputation and grow your business effortlessly—get started with NiceJob today!

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