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Free guide

Review boosting SOPs: how to turn happy clients into raving fans

A detailed guide to help contractors operationalize 5-star review collection — using proven field team processes and automation.

  • Field-tested scripts
  • Job-to-review timeline
  • Team leaderboard
Get the free guide What's inside
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Free download · 15-page PDF
93%
of consumers read online reviews before hiring a local business
4in5
people trust reviews as much as a personal recommendation
50%+
review-request conversion for contractors following these steps
5–10
minutes after the job — the golden window to ask for a review

Source: Review Boosting SOPs: How to Turn Happy Clients into Raving Fans

What's inside

Three parts. One review-ready team.

A step-by-step playbook for your field team, your office and your automation — plus a bonus checklist and response templates.

Part 1

Field team SOPs

Getting more reviews starts in the field, while the experience is fresh and the relationship is strongest.

  • When to ask — the 5–10 minute window
  • Do's and don'ts for asking naturally
  • Field-tested scripts + onsite checklist
Part 2

Internal team workflow

The field team sets the tone. The office makes sure the ball doesn't get dropped.

  • Who does what: field, office, automation
  • Admin tips that prevent missed requests
  • The ideal job-to-review timeline
Part 3

Incentives & leaderboard

No pay-per-review needed — a little recognition goes a long way.

  • Low-cost incentive and recognition ideas
  • What not to do
  • Tracking team performance

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