Broadcasts

Keep your customers in the loop

Most businesses collect customer emails and never do anything with them. Broadcasts lets you send one-off email campaigns whenever you have something to say.

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Create message with AI
Generate with AI Generating
Your email
Subject: We’ve missed you — here’s $20 off
It’s been too long, Aaron

Welcome back! Here’s $20 off your next service.

Book now
Broadcast sent
1,284 recipients · 38% opened
AI-Assisted Emails One-Off Campaigns Audience Segments Open & Click Insights
59%
of consumers have been influenced to purchase via email
51%
prefer email as their top way to hear from businesses
320%
more revenue from targeted vs. non-targeted campaigns
81%
of small businesses use email for customer acquisition

Sources: industry review research · NiceJob platform data

How it works

4 steps to connect with your customers

Step 1

Write your email — or let AI do it

Craft your message yourself, or give NiceJob's AI a simple prompt. It writes your subject line, body copy, and call to action in seconds.

Step 2

Select your audience

Choose who receives the broadcast from your NiceJob contact list — send to everyone or narrow to a specific segment.

Step 3

Send, schedule, or test

Send a test to yourself first, schedule it for the right moment, or get it out immediately.

Step 4

Track performance in Insights

See opens, clicks, and engagement for each broadcast — so you can identify your best-performing campaigns and repeat what works.

NiceJob has done exactly what they advertised: help us make it easier for customers to leave feedback. They also perform SEO work for us. Our review % is up, our star rating is up, and our web search ranking is higher. NiceJob lets us focus on the things we do well, because they do their job so well. Thank you!
Gretchen Donnelly John Wilcox Plumbing and Heating
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What's included

It's all here
Everything you need, nothing you don't.

One-off campaignsSend a one-time email blast to your contact list
AI-assisted copywritingAI drafts your subject line, body, and CTA
Audience segmentationChoose and segment exactly who each email reaches
Send now or scheduleBroadcast immediately or set it for later
Test before you sendFire a test send to yourself before broadcasting
Performance trackingOpens, clicks, and results in Insights

Frequently asked questions

Automated campaigns like Get Reviews, Get Referrals, and Get Repeats run continuously in the background — triggering based on customer actions like completing a service or leaving a review. Broadcasts are different: they're one-off emails you create and send when you have something specific to say, like a promotion or announcement. The two work together — automated campaigns handle the always-on marketing, Broadcasts handle the moments you want to reach out on your own terms.

No. NiceJob's AI generates the full email from a simple prompt — subject line, body, and call-to-action. You describe what you want to say, review the output, make any tweaks, and send. No copywriting experience needed.

You choose your audience from your NiceJob contact list. Send to all contacts or select a specific segment — useful for targeting customers you haven't heard from in a while, or customers in a particular service category. 

Yes. Performance is tracked in your NiceJob Insights dashboard — opens, clicks, and engagement per campaign. That makes it easy to identify which messages land best and repeat your winners.

Broadcasts is available on NiceJob Pro. If you're on the Reviews plan and want to try it, you can upgrade from your account settings or reach out to the NiceJob team.