The Secret to Becoming an Award-Winning Business

16 min listen

In this episode

This episode discusses how to market your business as an award-winner. You'll hear from Brian Crowder, who made it a part of his core values to collect 5-star customer reviews consistently.

Brian also talks about how important it is to have an excellent product or service to win awards and get those great reviews. It's a great way to build credibility and trust with your audience!

Questions answered

What does it mean to be NiceJob Rated?
What are the core values of an award-winning business?
Why is having a system and a culture that allows you to maintain an award-winning level of service important?
What do you need to do to become award-winning?

“We'll be relentless in our pursuit of providing five-star service. So whether or not someone wants to leave us a review, we're going to make it that they can give us a five-star review, because that's the whole experience that we're going to provide.“

Key takeaways

Being hyper customer service-focused is how to be an award-winning business.
Always look for new ways to add value and surprise your customers.

Today's guest

Brian Crowder is a NiceJob Award winner for best service. He believes that customers should be treated with respect and be given the best customer experience possible.