Collect reviews on autopilot

Yes — because recency matters as much as volume. 73% of consumers only trust reviews from the last 30 days, which means a 200-review profile with nothing recent can actually hurt you compared to a competitor with 80 reviews posted this month. Google's ranking algorithm also weighs review velocity — how consistently new reviews are coming in — not just your total count. A steady flow of fresh reviews signals to Google that your business is active, which helps you hold or climb your map pack position. The businesses that dominate local search aren't coasting on old reviews. They're generating new ones every week.

No. Google explicitly allows businesses to ask customers for reviews. What's prohibited is incentivizing reviews with discounts or gifts, gating requests to only happy customers, or buying fake reviews. NiceJob's automated requests are fully compliant — they're straightforward asks sent to all customers after a completed job.

Google's local ranking algorithm weighs review volume, recency, and velocity. Automated requests ensure a consistent flow of fresh reviews — signalling to Google that your business is active and trustworthy. Businesses with 200+ reviews appear in top-3 map pack positions on average, and reviews now account for roughly 20% of local pack ranking factors.

NiceJob integrates natively with Jobber, ServiceTitan, and HouseCall Pro. These integrations allow review requests to trigger automatically when a job is marked complete — no manual steps required. Zapier support adds thousands of additional connection options. 

Review requests sent within 24 hours of job completion get 3–5x the response rate of requests sent later. NiceJob sends requests immediately after job completion while the experience is fresh, which is why customers are far more likely to respond.

Yes. NiceJob includes proven, conversion-optimized templates out of the box, and you can customize the messaging, timing, and follow-up cadence to match your brand voice and business type.